Privacy policy

KANESHICHI ORGANIC TEA's online shopping site (this shop) establishes the following personal information protection policy so that it will comply with the Personal Information Protection Law and other guidelines regarding the handling of acquired personal information.

This privacy policy applies only to this shop.

1. Definition of personal information

"Personal information" is information about a living individual that can identify a specific individual by the name, date of birth or other description contained in the information collated with other information. Things that can be identify a specific individual.

2. Collection of personal information

This shop may collect your personal information when you purchase products or make inquiries.

When collecting, we will specify the purpose of use and use legal and fair means.

The personal information collected at this shop is as follows.

  • a) your name
  • b) Address
  • c) Phone number
  • d) Email address
  • f) Shipping information
  • g) Transaction history with this shop and its contents
  • h) Information that can be identified by a specific individual by combining the above

3. Use of personal information

The purpose of using the personal information entrusted to us by our customers is as follows.

  • a) Confirmation and inquiry of your order
  • b) Confirmation and inquiry of product shipment
  • c) When replying to an inquiry

This shop will not disclose or provide personal information to a third party without the consent of the customer except in the following cases.

  • a) When required by law, and when it is necessary for a Japanese institution or local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by the law.
  • b) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
  • c) When exchanging personal data with an affiliated company of the company that operates this shop

4. Security management of personal information

For the safety management of personal information entrusted to us by our customers, the service provider will take rational, organizational, physical, human and technical measures, and at this shop, we will handle personal information appropriately in accordance with relevant laws and regulations. We will endeavor to prevent risks such as unauthorized intrusion into data, loss, falsification, and leakage of personal information.

5. Correction and deletion of personal information

Please let us know the correction / deletion of personal information entrusted to you by the following inquiries.

About the use of COOKIE (cookies)

We may use cookies to provide you with better service. This does not allow us to collect personally identifiable information and does not infringe on your privacy.

* A cookie is information that is sent from the server computer to your browser and stored on the hard disk of your computer.

7. About using SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, obstruction, or falsification of this information to ensure security.

* SSL is a function that encrypts information to prevent eavesdropping and data tampering. By using SSL, it is possible to send information more securely.

8. Contact information

Please see the notation based on the Specified Commercial Transactions Law.

9. Privacy policy changes

When we change the personal information we collect, the purpose of use, or other privacy policies, we will announce the changes to this page.