Notice

Payment

Payment method
You can choose from the following payment methods.

・ Credit card / VISA, Master, AMEX, JCB
・google pay
・Apple pay
・Paypal

Delivery

・ We use DHL flights from Kyoto.

@@@ (Detailed URL of DHL)

・ Depending on the delivery address and weight, it may take about 1 week to 1 month to arrive after ordering. Please note that some countries and regions may not be able to deliver.

・ Delivery destination is limited to one place.

・ If the delivery address is different from the order, the statement will be emailed to the order.

Shipping

・ In addition to the specified shipping charges, import duties, value added tax (VAT) and customs duties may apply.

・ Shipping fee varies depending on the shipping method, delivery area and weight. The weight at the time of shipment includes the weight of the packing material in addition to the weight of the product.

・ If the shipping fee changes after the order is completed, we will email you.

Customs duties and other fees

Prices do not include import duties, value added tax (VAT) or duties. Please note that these charges will be charged to the package recipient by the shipping company upon arrival of the package.
Please check your country's import and customs fees information before ordering as it varies from country to country.
Since it is a Japanese consumption tax (8% -10%), consumption tax will be charged when shipping to an address in Japan.

Wrapping

・Packing
We will ship in strict packing with cushioning material, but please note that it may be opened by customs.

・Gift wrapping
From the perspective of the SDGs, there are no wrapping paper packaging or shopping bags.
We have a paid furoshiki.

・For single item

・For gift boxes
We will send you instructions on how to wrap the product using Furoshiki, so please wrap it in your favorite style after arrival and give it.

Other

・Inquiry If you have any questions, please send a message here (Japanese, English only).
link to inquiry page

For corporations

Please contact us for bulk orders and wholesale consultations.
link to inquiry page